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VitalGo Privacy Policy

Effective Date: ______12-2-25_____

VitalGo, Inc. (“VitalGo,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, digital platforms, and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Contact information (email address, phone number, mailing address)

  • Professional information (role, facility name, credentials)

  • Account login details

  • Any information submitted through forms, surveys, or customer support

B. Device & Usage Information

When you access our Services, we automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Access times and pages viewed

  • App usage analytics

C. Cookies & Tracking Technologies

We use cookies, beacons, and similar tools to:

  • Improve user experience

  • Analyze site/app performance

  • Deliver relevant content

You may disable cookies through your browser settings.

2. How We Use Your Information

VitalGo uses collected information to:

  • Provide, maintain, and improve our Services

  • Personalize user experience

  • Communicate with you about products, updates, and support

  • Process inquiries, demo requests, and customer service needs

  • Ensure compliance with regulatory obligations

  • Protect against unauthorized or fraudulent activity

We never sell your personal data.

3. Sharing Your Information

We may share information in the following cases:

  • With trusted service providers (e.g., hosting, analytics, CRM tools)

  • With business partners involved in product support or distribution

  • For regulatory, legal, or safety purposes, such as:

    • Compliance with applicable laws

    • Responding to subpoenas or lawful requests

    • Protecting VitalGo, our users, or public safety

  • During a business transaction, such as a merger, acquisition, or asset sale

We do NOT share or sell data to advertisers or unrelated third parties.

4. Data Security

We implement technical and organizational security measures to safeguard your information, including encryption, secure servers, access controls, and continuous monitoring.

However, no method of transmission over the internet is completely secure. You acknowledge that you transmit data at your own risk.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide our Services

  • Comply with legal requirements

  • Resolve disputes

  • Maintain business records

6. Children’s Privacy

VitalGo does not knowingly collect personal information from individuals under 13 years of age. If we learn we have collected such information, we will promptly delete it.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access or request a copy of your data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of certain communications

To exercise these rights, contact us at: privacy@vitalgo.com

8. Links to Third-Party Sites

Our Services may contain links to third-party websites or systems. We are not responsible for the privacy practices of those external parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates become effective upon posting. Continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

VitalGo, Inc.
Email: privacy@vitalgo.com
Phone: 877-678-6781
Address: __3315 Commerce Pkwy, Miriamr, FL 33025 _________________________

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